Support

Classic Brands has been in business for over 45 years and stands behind all of our products. If you have questions or concerns about a product, please give us a call.
Our customer service team has a 5 star rating for their dedication and commitment to solving any issue for our customers.

Warranties

Classic Brands is here to assist you with your warranty. Our highly-trained staff is able to simplify and guide you through the process. Classic Brands will only honor warranties that fall within the guidelines of the original warranty that was included at time of purchase. Proof of original warranty and receipt is required.

For warranty claims, please do the following:

  1. Locate the original warranty and receipt of your purchase.
  2. Call the store where you made your purchase to discuss your claim.
    Refer to your receipt for store contact information.
  3. Questions, concerns, or other warranty claims can be directed to the number and email provided below.

Warranty, Customer Service & Customer Inquiries:

Monday - Friday
9:00 a.m. - 5:00 p.m. (EST)
Phone: 877-707-7533
Fax: 888-637-1943
Email: claims@classicbrands.com

"Classic Brands went ABOVE & BEYOND to make sure I was 100% satisfied, 99% was not good enough for their customer service team. I AM A CUSTOMER FOR LIFE."